What We Collect and Why We Collect It
When you open an account, we collect your name, contact details, date of birth and payment information. Payment data includes records tied to your GCash, Maya and InstaPay transactions — we need these to process deposits, verify withdrawals and keep your account wallet accurate. We also
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collect device identifiers, browser type and session activity logs to protect your account from unauthorised access. Location data is collected only where local law requires it for eligibility checks — access to our platform depends on local law and is available only where permitted. We do
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not sell your personal data to third parties. We share information with payment processors and identity verification partners solely to operate your account. Retention periods vary by data type: transaction records are kept for as long as required under applicable financial regulations, and account profile data
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is held while your account remains active. You may request a copy of your data or ask us to delete your account at any time by contacting our support team. We will respond to verified data requests within a reasonable timeframe consistent with our legal obligations.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.